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Context Help

If you feel lost inside our Control Panel, the very first thing you should do is press the Help button, which is present on each and every page. A popup will appear. It offers thorough info about all the operations that you can perform on the page in question. Each pop-up menu shows up on the same page so that you can swiftly get back to your work.

Video Tutorials

We have a wide array of how-to videos clarifying how to use our hosting Control Panel. They're meant for those of you who want to see how things are being done instead of just reading articles. Thus, anyone can swiftly get to know our hosting Control Panel by merely watching our step-by-step how-to videos.

F.A.Q.

If you can't find the solution you searching for, have a look at our comprehensive Frequently Asked Questions section, which covers questions asked by actual users and provides practical solutions. We constantly update our FAQ database with new articles in an attempt to cover all the new additions and innovations associated with our system.

Ticketing System

If you still can't find the answer you searching for in the Frequently Asked Questions section either, you can touch base with our great team of technical support engineers available 24/7 and eager to help you with any question. Each support ticket you open will be responded to in less than one hour (the average support ticket response time is only 20 mins), so you won't have to wait a long time to receive an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 253174

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 06.00 PM GMT/UK
05.00 AM - 01.00 PM EST/USA
08.00 PM - 04.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com


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